Frequently Asked Questions
How to Book a Rack with Exlover Newlover?
- Register for our booking system here
- Login and Click “Reserve a Place”
- Click on “Time Table” View
- Click on the rack and the day you want to start your booking
- Complete the booking form and make a reservation
- Pay the reservation fee online or in store to secure your booking!
- Start earning money by selling your pre loved clothes!
Check out the video above! Use our easy to follow online booking system (Zellr) or call us on 0499 735 786. Otherwise, pop into the store during open business hours and we will set you up in no time!
Zellr is the booking program used by us and all over the world for rent-a-rack boutiques. Its easy to follow step by step in allowing you to price and put a description for your garments/accessories. With the barcode automatically generated and so you can track the sales of your garments and mangage your rack reservation with ease.
Create a product sheet on the left hand side of your account. Start itemise your garments. Once all your garments are itemised, you will need to print the labels, and tag them onto your garments.
Yes you can! Or we can print them off for you in the shop, whichever you prefer.
Yes we do! Or you can make them whichever you prefer. Most clients use ours as it’s convenient!
Yes we do! We use our own coat hangers. We also provide clip on coat hangers
Yes we do! No need to bring them with you.
Yes! You can sell your accessories with us! Each rack has some slots allowed for you to display the accessories. However, any accessories of value greater than $150 will have to be displayed within our lux cabinet.
**Accessories are any non-garments, including shoes, bags, hats, etc. Each rack has a limited amount of accessories you can display. 30% commision rates apply for accessories displaying in the lux cabinet
That’s totally up to you! We’ve found small rack will take anywhere between 15min-45min & medium will take 30min-60min to tag and set up. If you collect the tags from the shop and tag your clothes at home, you just need to bring the garments and hang them which will save you time!
You can set up as soon as we open on the day or 1 day prior in the afternoon if the rack is available.
Yes you can! You can top up as you sell during your rental to maximise your sales + profit.
No we don’t! We promote your garments as part of our premium service! We make sure items on your rack will be promoted via our Instagram stories at least 1-2 times per week.
Within 14 days when you collect your garments.